Privacy Policy

Effective Date: December 1, 2025
One Stop Supply Solutions
217 Martin Luther King Ave, Morristown, New York
Email: [email protected]
Phone: +1 888-575-3422

1. Introduction

One Stop Supply Solutions (“Company,” “we,” “our,” or “us”) is committed to protecting the privacy and security of the information of our customers, website visitors, and business partners. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request a quote, make a purchase, or otherwise engage with our services.

By accessing our website or providing information to us, you agree to the practices described in this Privacy Policy.

This policy complies with applicable U.S. privacy laws, including but not limited to:

California Consumer Privacy Act (CCPA/CPRA)

California Online Privacy Protection Act (CalOPPA)

Virginia Consumer Data Protection Act (VCDPA)

Other relevant state privacy laws

2. Information We Collect

We may collect the following categories of information:

A. Personal Information You Provide to Us

Full name

Company or organization

Email address

Phone number

Billing or shipping address

Information submitted through forms (quote requests, contact forms, catalog requests)

B. Automatically Collected Information

(Required under CalOPPA & CCPA)

IP address

Device information

Browser type and version

Cookies and tracking technologies

Pages visited and interactions

Log files and analytics data

C. Business Information (B2B Transactions)

Purchase orders

Procurement details

Business contact information

Contract-related documentation

We do not intentionally collect information from children under 18, in accordance with U.S. COPPA laws.

3. How We Use Your Information

Consistent with U.S. commercial privacy standards, we use the information we collect to:

Process and fulfill product orders

Provide quotes and respond to inquiries

Communicate with you about services or updates

Improve website functionality and user experience

Conduct analytics and performance tracking

Maintain security and fraud prevention

Manage business operations and compliance

4. Legal Basis for Processing (For transparency purposes)

While U.S. laws don't require “legal basis” terminology, we include it for clarity and best practice:

Contract Performance: Processing orders, providing quotes, fulfilling purchases

Legitimate Business Interests: Website analytics, security, fraud prevention

Consent: When you voluntarily submit forms or subscribe to communication

Compliance: Maintaining required records, responding to legal requests

5. Sharing and Disclosure of Information

We do not sell your personal information.

We may share your information with:

A. Service Providers (Processors)

(as recommended in your policy guide)

Website hosting providers

CRM systems (e.g., GoHighLevel, if used)

Payment processors (e.g., Stripe)

Shipping and logistics partners

Analytics providers (Google Analytics / GA4 if enabled)

All service providers are contractually obligated to protect your data.

B. Legal Requirements

We may disclose information if required by:

Court order

Government request

Applicable law

To prevent fraud or security threats

6. Cookies and Tracking Technologies

Our website uses:

Essential cookies

Analytics cookies (only if enabled and disclosed)

Security and performance cookies

You may manage cookies through your browser settings. If required by your state law, a cookie banner will allow you to accept or reject non-essential cookies.

7. Data Security

We implement commercially reasonable technical and organizational measures to safeguard your information, including:

Encryption

Firewalls

Access controls

Regular monitoring

Secure payment channels

However, no online transmission is completely secure, and we cannot guarantee absolute protection.

8. Retention of Information

We retain your information only as long as necessary to:

Provide services

Fulfill legal or tax obligations

Maintain business records

Once information is no longer required, we will delete or anonymize it.

(As recommended in your policy framework)

9. Your Privacy Rights (U.S. State Laws)

Depending on your state of residence, you may have the right to:

Access your personal information

Request deletion

Correct inaccuracies

Opt-out of certain data uses (e.g., targeted advertising, if applicable)

Request data portability

Limit use of sensitive personal information (we do not collect SPI)

To exercise these rights, contact us at:
[email protected]

We will verify your identity before responding.

10. Do Not Track (DNT) Signals

Our website does not respond to “Do Not Track” browser signals, as no uniform standard exists under U.S. law.

(Required disclosure under CalOPPA.)

11. Third-Party Links

Our website may contain links to external sites. We are not responsible for the content or privacy practices of those websites.

12. Marketing Communications

With your consent, we may send:

Email updates

Product notices

Promotional offers

Catalog announcements

You may opt out at any time by clicking “unsubscribe” or emailing us directly.

13. Children's Privacy

We do not knowingly collect or solicit information from individuals under 18 years of age. If such information is discovered, we will delete it promptly.

14. Changes to This Privacy Policy

We reserve the right to update this policy at any time. When changes occur, the updated version will be posted with a revised Effective Date.

15. Contact Information

For privacy-related questions or rights requests, contact us at:

One Stop Supply Solutions
217 Martin Luther King Ave, Morristown, NY
[email protected]
+1 888-575-3422